Our Guarantee to You!
Contact us and we will put your mind at ease.
Here is Our Service Guarantee to You!
We will not compromise our ethics or integrity, or sugar-coat what you need to know to succeed simply to gain you as a client. No switcheroos or sales pitchy hype here just to make a buck!
We will make recommendations for your technology needs based on the proven successful methodologies we have tested and used ourselves for our own enterprise or our clients since 2002. This ensures you have the accurate and realistic expectations you need to reach your goals.
We will not sell any product or service to you based on hype or income potential just to make a sale. Although your budget is important, recommendations will not be based solely on cost/price alone rather what is required for you to succeed based on your stated goals.
We literally have the best service in the industry and will keep you pro-actively informed on the magnitude of ever changing critical variables specific to your company's success. Celeratec is established (Over 10 years and running!) and successful because we are thorough, knowledgeable, and run our business with the highest levels of integrity and ethics. We will not lower our standards or ethics to maintain or gain income.
We pay attention to details - details you are not even aware need to be paid attention to! The details of your systems and procedures will be discussed and prioritized for you.
We will initially communicate with you based on your experience with technology, minimizing techno-babble whenever possible. That said, We challenge each of our clients to be the best they can be which means being informed and proficient in their use of technology to ensure they have the best chance for success.
We will assume you want to succeed, which means we will make sure you are clearly aware of the costs, skills and knowledge acquisition important to your company's level of success. This includes issues that you may not want to deal with but will need to embrace in order to maintain your company's viability and to rise above your perceived competitors. We will be here to coach you through your frustrations!
We take your business success personally because we believe that is why you will have partnered with us. We uncompromisingly take that trust and responsibility very seriously.
In a perfect world, there would never be any service dissatisfaction, however situations arise and for these instances, we offer the following guarantees to you:
- 100% Guarantee -
We guarantee that you will be 100% satisfied with our work. If not, simply say something before the technician leaves, and if we cannot correct this issue, you will not be billed!
- 14 Day Warranty -
We warranty all labor for a full 14 days. If the problem returns, we'll come back and resolve the issue for free.